Legal · Privacy
Privacy policy.
We collect the minimum needed to run your order — and never sell your data. Questions: abrarexclusive.shop@gmail.com.
Last updated: October 2026
What we collect
- Orders: name, phone (+880), address (division → district → area), order items.
- Accounts: email, order history, wishlist, addresses you save.
- Support: messages you send via contact form, email or WhatsApp.
- Analytics: cookie-less page stats (no cross-site tracking).
How we use it
- To fulfil, deliver and support your orders (including courier + payment partners).
- To prevent fraud — e.g. phone confirmation for high-value COD orders.
- To send order updates. Marketing emails only if you opt in; unsubscribe anytime.
Sharing
We share order details only with delivery couriers, payment gateways (SSLCommerz / bKash / Nagad where used) and email infrastructure — never with data brokers. We disclose data if required by Bangladeshi law.
Your rights
Ask for a copy, correction or deletion of your data at our support email. Account deletion removes your profile and addresses; anonymised order records may be kept for accounts and tax purposes.
Retention & security
Order records are kept as required for business and tax compliance. Access is role-based; payments are processed by PCI-compliant gateways — we never see or store your card or mobile-banking PIN.